Who we are

This website is operated by Luxury Trading L.L.C. (“we”, “us”, “our”), a company registered in Sharjah, United Arab Emirates, with our registered address at Warehouse 14, Al Wahda St, behind LuLu Hypermarket, Industrial Area 4, Industrial Area, Sharjah, UAE. Our website address is: https://luxurytrd.com.

What personal data we collect and why

We collect personal data when you submit a quote request, contact form, or otherwise get in touch with us regarding our corporate gifting products and services. This may include your name, company name, email address, phone number, delivery address, and any details you provide about your order requirements.

We use this information to respond to your enquiry, prepare and send quotations, process confirmed orders, arrange delivery, and communicate with you about your order. We do not sell or rent your personal data to third parties.

Quote requests and orders

When you submit a quote request, the information you provide is used solely to prepare and communicate your quotation. Once a quote is accepted, the details you provide (including delivery address and payment information where applicable) are used to process and fulfil your order. Payment details for bank transfers or online payments are processed securely and are not stored on our website.

Cookies and analytics

Our website uses cookies and similar technologies to help it function correctly and to understand how visitors use our site. This includes analytics tools (such as Google Analytics and Google Tag Manager) that collect information such as pages visited, time spent on the site, and general location and device information. This data is aggregated and does not directly identify you.

You can control or disable cookies through your browser settings, though some parts of the site may not function as intended if you do so.

Who we share your data with

We may share your information with trusted third parties strictly for the purpose of fulfilling your order, including delivery/logistics providers and payment processors. We do not share your data with third parties for their own marketing purposes.

If you request a password reset (for accounts, where applicable), your IP address will be included in the reset email.

How long we retain your data

We retain quote and order-related personal data for as long as necessary to fulfil the purpose it was collected for, and afterwards for a reasonable period to meet our accounting, legal, and administrative obligations. If you have an account on this site, your profile information is retained until you request its deletion.

What rights you have over your data

You may request a copy of the personal data we hold about you, ask us to correct inaccurate data, or request that we erase your personal data, subject to any legal or administrative obligations that require us to retain certain records. To make such a request, please contact us using the details below.

Data security

We take reasonable technical and organisational measures to protect the personal data we hold from unauthorised access, alteration, disclosure, or destruction.

Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Luxury Trading L.L.C.
Warehouse 14, Al Wahda St, behind LuLu Hypermarket, Industrial Area 4, Industrial Area, Sharjah, UAE
Phone: +971 52 622 6476
Email: luxurytradingdxb@gmail.com

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.